FAQ
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How does it work with orders/collection/delivery?
We keep it simple so you can start your week right!
Orders open Thursday at 7am (so, first thing Thursday morning).
You have until midnight Thursday to place your order.
We then get to work prepping your fresh meals so they’re ready for collection or delivery on Sunday.
This way, you’ll have everything you need to kick off the week with delicious, healthy meals - no stress, no hassle!
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What if I have food allergies?
We want everyone to enjoy our meals with confidence! While we do our best to keep things safe, please note that all our dishes are prepared in a kitchen that handles common allergens, including but not limited to peanuts, tree nuts, gluten, dairy, soy, eggs, and shellfish. While we take every precaution to minimize cross-contamination, we cannot guarantee that any meal is completely free from allergens.
If you have severe allergies, please reach out before ordering.
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Why do you have a minimum order of 4 meals?
We set a minimum of 4 meals to keep our service efficient, sustainable, and beneficial for you. Preparing meals in batches helps us maintain high quality and fair pricing, while reducing waste and limiting delivery trips to lower our environmental impact. It also means you’ll have enough meals to plan ahead, stay on track with your goals, and enjoy the convenience of healthy options throughout the week.
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Do you deliver to my area?
Right now, we’re delivering to AB38, IV30, and IV31—that includes Rothes, Elgin, and Lossiemouth.
We’re starting local so we can keep everything fresh and personal, but as the business grows, we’re planning to expand our delivery zones.
If you’re outside these areas, keep an eye on our updates—we’d love to reach you soon! -
How do I pay for my order?
We make payments simple and secure. You can pay online when placing your order using debit or credit card. All transactions are processed through a secure payment system for your peace of mind. Unfortunately, we don’t accept cash on delivery to keep things streamlined and contact-free.
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How long do the meals stay fresh?
Our meals are made fresh and designed to last 4-5 days in the fridge.
If you’d like to keep them longer, most dishes can be frozen - just check our label for guidance.
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What is your refund or cancellation policy?
Because we prepare everything fresh to order, cancellations after Thursday midnight aren’t possible. If you need help, contact us as soon as possible and we’ll do our best to assist.
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What are the portion sizes?
Each meal is designed for one adult serving and includes balanced macros. We list calories and nutritional info on the menu so you know exactly what you’re getting.